Frequently Asked Questions


How do I know what size tent I need?

By clicking on the link for our Tent Calculator below you will be assured of having adequate space for the special event that you are planning.  If a question should arise, we're prepared and eager to help.

NOTE: One other important thing to remember when renting a tent is the size of the space where the tent is to be set-up.  This area needs to be 10' longer and 10' wider than the actual size of the tent itself in order to allow room to stake the tent (i.e., 30' x 40' tent needs a 40' x 50' space to fit).

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What are your rental periods?

Our rates are for a two day period except for tents 20' x 30' in size and smaller, which are per day.

A Weekend Rental - Pick-up or we deliver Friday between 9 a.m. - 5 p.m. and returned by noon Monday.

A Weekday Rental - Pickup or we deliver anytime during the day and returned within 48 hours.

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Do you deliver?

Yes, we deliver and pick up. There is a minimum order required of rental items based on the delivery/pickup zipcode. Any additional charges for setup, take down, security, cleaning, long carry, etc. will be quoted.

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When do you require payment?

Final payment is due prior to delivery by cash, check, or credit card. If paying by check the check must be received at least 2 weeks prior to delivery.

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How much of a deposit do you require?

There is a 50% deposit required on all reservations at the time they are placed.

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What is your cancellation policy?

Deposit is non-refundable if order is canceled less than 14 days prior to the rental date.

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What are your business hours and location?

Monday - Friday 9:00am – 5:00pm.
Saturday 9:00am - 12:00pm.

80 Sovran Dr
Webster, NY 14580
(Off Creek St. near Baytowne Plaza)

Phone# 585-787-2555
Fax# 585-787-2565.

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What is the procedure for donations requests?

Nolan's Rental has a limited budget for charitable donations. All organizations requesting a donation or sponsorship, monetary or otherwise, must fill out a Donation/Sponsorship Request Form. This form will be reviewed by management. All Donations/Sponsorship Request Forms must be received at least 30 days prior to the event for consideration. All donations will be evaluated on a case by case basis for approval.

Please click here to download the Donation/Sponsorship Request Form

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